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Refund Policy

Note: This Refund Policy is also used to determine the fees associated with the particular status of a student.


1. A COMPLETE REFUND of the tuition fee (less any fee paid to an agent and less the *3000.00 deposit, where applicable) will be granted if one of the following conditions applies:

a) The student is denied a Study Permit by Immigration, Refugees, and Citizenship Canada. Proof in the form of the rejection letter from Canadian authorities is required.

b) The student and/or his/her parent(s)/legal court-appointed guardians(s) becomes a Permanent Resident or Refugee prior to September 25 of the academic year and the student is attending a school in the Pembina Trails School Division on September 25 of that year.*

c) The student states, in writing, to the Director of the Program his/her intent not to participate in the ISP program   before August 1st for first semester and before January 1st for second semester.  Written notification must be received 35 days prior to the beginning of their program as stated in their Letter of Acceptance. $3000 deposit will not be refunded.

d) The student’s parent(s)/legal court-appointed guardian(s) receives a Work Permit that is valid on September 25 of the academic year and the student is attending a school in the Pembina Trails School Division on September 25 of that year.  The student must advise the program in writing 35 days prior to the start date of the student’s program. $3000 deposit will not be refunded.

 e) The student's parent(s)/legal court-appointed guardian(s) receives a Study Permit that is valid on September 25 of the academic year for an academic program at a Government of Canada Designated Learning Institute (DLI). The parent/legal guardian must be in attendance at the institute a minimum of 50% of the time and the student must be attending a school in the Pembina Trails School Division on September 25 of that year. The student must advise the program in writing 35 days prior to the start date of the student’s program $3000 deposit will not be refunded.   

 2. A PARTIAL REFUND of the tuition fee (pro-rated and less any fee paid to an agent) will be granted if one of the following conditions applies:     

f) There is a death or serious illness of the student, or a member of the student’s immediate family, which necessitates the student returning home. Proof in the form of documentation of the extenuating circumstances is required.

g) The student and/or his/her parent(s)/legal guardian(s) becomes a permanent resident or refugee after September 25 of the academic year*.

*** It is understood that refunds are only issued once the student has satisfied the criteria of being a fundable student by the Province of Manitoba.

3. NO REFUND of the tuition fee will be given if any one of the following conditions applies:

h) The student withdraws from the ISP program after the start date of the program. September 1st for first semester/term and January 1st for second semester/term.  This includes if a biological parent presents a parental study or work permit.

 i) The biological parent(s) resides outside of the Province of Manitoba regardless of their citizenship and/or whether court-appointed guardianship has been obtained for the student by a resident of Manitoba.

 j) The Study Permit is revoked by Citizenship and Immigration Canada for just cause.

 k) The student and/or his/her parent(s)/legal court-appointed guardian(s) becomes a Permanent Resident or Refugee prior to September 25 of the academic year and chooses to leave the Pembina Trails School Division to attend a school in another school division prior to September 25.

 l) The student’s parent(s)/legal court-appointed guardian(s) secures a Study Permit or Work Permit that is valid on September 25 of the academic year and chooses to leave Pembina Trails School Division to attend a school in another school division prior to September 25.  

m) The student is removed from the program because of:

      i)    a violation of the Pembina Trails School Division’s Standard of Behaviour

      ii)    a breach of the homestay guidelines set out in the Pembina Trails ISP Homestay Student Guide 


 For example:

  • engaging in illegal activities
  • using alcohol or illegal drugs
  • holding a paying job
  • driving a motor vehicle
  • unauthorized travel outside of Winnipeg
  • not maintaining a full course load at school  


The student will be entitled to “Due Process” and each step will be documented and copied to the student and to their parent/legal guardian.  

Homestay Fee Refund

1. In the event that the student leaves the Homestay Program in mid-month, the student will forfeit the homestay fee for that month and the following month.

2. Homestay fees will not be pro-rated for the time a student is away should the student choose, and be granted permission, to travel. Full payment for the month is required.  


Other Fees:

1. The Application Fee and Medical Insurance fee are non-refundable. 

2. Program Deferral Requests after September are subject to a $400.00 deferral fee.

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