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The Board believes that concerns and complaints are best handled and resolved in a timely manner and as close as possible to the issue’s origin.

If you have a concern or complaint involving instruction, discipline or learning materials please:

  1. Contact the classroom teacher; if the concern is not resolved…
  2. Contact the school’s principal; if the concern is still not resolved…
  3. Contact the school’s superintendent; the final level of contact if the issue remains unresolved is…
  4. The Board of Trustees

View our policy on Public Concerns and Complaints

Find your school superintendent:

Ted Fransen

Superintendent of Education  

  • Acadia
  • Crane
  • Dieppe
  • General Byng
  • Ralph Maybank
  • River West Park
  • Vincent Massey

Lisa Boles

Assistant Superintendent
Divisional Support Services

  • Alternative High School
  • Beaverlodge
  • Bonnycastle
  • Linden Meadows
  • Viscount Alexander
  • Westdale

Iain Riffel

Assistant Superintendent
Program

  • Bairdmore
  • Charleswood
  • Dalhousie
  • Fort Richmond
  • Pacific Junction
  • South Pointe
  • Tuxedo Park

Susan Schmidt

Assistant Superintendent
Student Services

  • Chancellor
  • Henry G. Izatt
  • Oakenwald
  • Royal
  • Shaftesbury
  • St. Avila
  • Whyte Ridge

Elaine Egan

Assistant Superintendent
Human Resources & Policy

  • Arthur A. Leach
  • Beaumont
  • Laidlaw
  • Oak Park
  • Ryerson
  • Van Walleghem
  • Westgrove

School Liaisons

The Board believes that concerns and complaints are best handled and resolved in a timely manner and as close as possible to the issue’s origin.

If you have a concern or complaint involving instruction, discipline or learning materials please:

  1. Contact the classroom teacher; if the concern is not resolved…
  2. Contact the school’s principal; if the concern is still not resolved…
  3. Contact the school’s superintendent; the final level of contact if the issue remains unresolved is…
  4. The Board of Trustees

View our policy on Public Concerns and Complaints

Find your school superintendent:

Ted Fransen

Superintendent of Education  

  • Acadia
  • Crane
  • Dieppe
  • General Byng
  • Ralph Maybank
  • River West Park
  • Vincent Massey

Lisa Boles

Assistant Superintendent
Divisional Support Services

  • Alternative High School
  • Beaverlodge
  • Bonnycastle
  • Linden Meadows
  • Viscount Alexander
  • Westdale

Iain Riffel

Assistant Superintendent
Program

  • Bairdmore
  • Charleswood
  • Dalhousie
  • Fort Richmond
  • Pacific Junction
  • South Pointe
  • Tuxedo Park

Susan Schmidt

Assistant Superintendent
Student Services

  • Chancellor
  • Henry G. Izatt
  • Oakenwald
  • Royal
  • Shaftesbury
  • St. Avila
  • Whyte Ridge

Elaine Egan

Assistant Superintendent
Human Resources & Policy

  • Arthur A. Leach
  • Beaumont
  • Laidlaw
  • Oak Park
  • Ryerson
  • Van Walleghem
  • Westgrove
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